Pre-Order Reports

Instead of waiting for a candidate to complete their testing and then proceeding to generate a report(s) on the Testgrid platform, it is possible to pre-order the reports that you would like to be generated in advance.

Upon the candidate’s completion of their assessment(s), their report(s) will be automatically generated and made available for immediate retrieval from Testgrid.

TABLE OF CONTENTS

• Pre-ordering Reports on New Evaluations:
• Generating Reports:

Pre-ordering Report(s) on New Evaluations:

To select the report(s) for pre-order within an evaluation, simply follow the steps below:

Step 1. Proceed to set up an evaluation as per normal, providing the Name, Closing Date, Time Zone and Norms for the evaluation.  For a detailed guide on setting up an evaluation, please see this article.
Step 2.  The Select Reports stage is where you will be able to specify the report(s) you would like to pre-order for all completed candidates in your evaluation. Simply tick the box next to the report(s) you would like automatically generated upon completion and click Save when done. IMPORTANT NOTES: - If the report has a cost associated with it, you will be charged to your account where applicable. If in doubt, please check with the Customer Success team before proceeding. - Only reports which have been enabled via your Cost Centre settings will show as available for preorder.
Step 3. Proceed to enable notifications for your pre-ordered report(s) to be sent to your email address. Then finalise your participant list, select an invitation template and send out your testing!

Generating Reports:

Upon a candidate completing their assessment(s), you will be able to download their report(s) from your Testgrid account without the need to manually generate them beforehand. To do so, simply:

Step 1a. Locate the testing/evaluation you want to view results for and select View
Step 1b. If the evaluation has been set up to send notifications upon Completion of Preselect Reports, these reports can be instantly downloaded from the email link.
Step 2. Click into the Reports tab, and select a report at the top of the page.
Step 3. Click View next to a participant’s name to download their generated reports.

Some reports may take around 10 minutes to generate. If your report is unavailable after more than 20 minutes, please submit a support request by emailing [email protected].